Online English Courses for the Tourism Industry
Sprachcaffe Languages PLUS, Malta
As an institution which strongly values and promotes continuous professional development, we are glad to be able to put forward a variety of professional skills development English courses, tailor-made to the tourism industry as part of the E-Learning Courses initiative launched by the Ministry for Tourism and Consumer Protection and the Malta Tourism Authority. Please find below Sprachcaffe’s company profile, testimonials, general course information, and course descriptions. All course descriptions below indicate an overview of the content of each course, hours per week, as well as indicating which sectors the course would be aiming towards.
Company Profile
Whether you are a language student, tourist, traveller, digital nomad, co-worker, family oriented, or a Globetrotter, Sprachcaffe Languages PLUS offers a wide range of online courses according to your needs.
Our school offers a variety of online professional development courses for all types of learners and levels. Business skills, legal English, exam preparation, English for tourism, English for catering, and teacher training are only a few highlights of our services. We offer the most suitable courses for your specific learning goals, budget, and preferences.
What our students have said:
"I was really content with both my teachers. They were so kind, especially Maria. And we also laughed a lot!"
"It was amazing 2 weeks in my life. I hope I come back here again in the future. Thanks to everyone and good luck!"
"This is a really nice place here. Love it! Everything was awesome. I want to come again next year!"
"I had a lot of fun and I also learned to speak English !!! "
"Best time in my life, thank you!"
"Thanks for the best learning experience. I hope I’ll see you again next year!"
General Course Information
Each of our online courses has a maximum of 8 students, and a minimum of 4, keeping the classes smaller to optimize the learning experience and give each participant the attention they deserve. Classes can be held either in the mornings or the afternoons. All of our teachers have had experience in the sectors they are teaching, and pride themselves in delivering the highest quality lessons, tailored to the needs of their learners.
Although we are primarily an English language school, we have teachers from all walks of life, who have excelled professionally and have experience teaching key skills in the areas of business, customer care, catering, legal English, hospitality, and leadership & management. Each of our courses below can be taken at either elementary/pre-intermediate levels (A1/A2), intermediate level (B1) or at upper-intermediate/advanced levels (B2-C1). We use WebEx as the online learning platform for our courses. Please find below the selection of courses we have to offer the tourism industry in Malta.
Different English courses for tourism
Full-time online courses
English for Tourism - Full-time
Hours per week: 20 lessons / 15 hours
Sector: General Tourism
This online course provides a fully-comprehensive syllabus designed for workers of any sector within the Tourism industry. The aim is to develop and foster linguistic skills related to the following topics:
- Hospitality – front office, housekeeping, accommodation services, etc.
- Business skills – marketing, meetings, emailing, presentations, etc.
- Catering
- Customer care
- Cultural awareness
- Health and Safety
English for Business – Full-time
Hours per week: 20 lessons / 15 hours
Sector: Marketing, Sales, Reservations, Front Office, Management
This online course provides a fully-comprehensive syllabus designed for workers of any of the following sectors: Marketing, Sales, Reservations, Front Office, Management. The aim is to develop and foster linguistic skills related to the following topics:
- Communication skills
emailing, presenting, telephoning, video-conferencing, meetings - Sales & marketing skills
marketing, branding, negotiating, sales pitches - Leadership & team work
leading a meeting, delegating, conferences, project management
Part-time online courses
English for Tourism - Part-time
Hours per week: 10 lessons / 7.5 hours
Sector: General Tourism
This online course provides a compact syllabus designed for workers of any sector within the Tourism industry. The aim is to develop and foster linguistic skills related to the following topics:
- Hospitality – front office, housekeeping, accommodation services, etc.
- Catering
- Customer care
- Cultural awareness
English for Business - Part-time
Hours per week: 10 lessons / 7.5 hours
Sector: Marketing, Sales, Reservations, Front Office
This online course provides a compact syllabus designed for workers of any of the following sectors: Marketing, Sales, Reservations, Front Office. The aim is to develop and foster linguistic skills related to the following topics:
- Communication skills
emailing, presenting, telephoning, video-conferencing, meetings - Sales & marketing skills
marketing, branding, negotiating, sales pitches
English for Catering and Hospitality - Part-time
Hours per week: 10 lessons / 7.5 hours
Sector: Catering and Hospitality
This online course provides a compact syllabus designed for workers of the catering and accommodation sectors of the tourism industry. The aim is to develop and foster linguistic skills related to the following topics:
- Hospitality – front office, housekeeping, accommodation services, etc.
- Catering
Legal English - Part-time
Hours per week: 10 lessons / 7.5 hours
Sector: Legal
This online course provides a compact syllabus designed for lawyers, management, and business owners within the tourism industry. The aim is to develop and foster linguistic skills related to:
- Laws, contracts, tribunals
- Employment law
- Liability
We organise a range of courses tailor-made to the tourism industry, with the intention of fostering inter-cultural awareness, bespoke skills development for the specific sectors mentioned, linguistic skills development throughout our courses, as well as a strong focus on customer care and communicative competence.
Any data that course applicants share with Sprachcaffe will be treated with the strictest confidentiality, and such confidential data will not be retained after the course has been completed.
For specific requests related to any of the courses, or for more general information please do not hesitate to contact us.
Applications will be accepted until 16th May, 2020, at close of business.
Download all information on English courses for the tourism sector in PDF Format.